Systran, a pioneer in AI-driven language translation, and Sinequa, a leader in enterprise search-both part of the ChapsVision Group-are debuting their AI-powered legal search assistants and ...

Proofpoint Inc., a leading cybersecurity and compliance company, is announcing that through an expanded global partnership with Microsoft, Microsoft Azure will serve as the trusted cloud ...

Qualtrics, the leader and creator of the experience management category, is announcing Experience Agents, AI-powered autonomous agents that interact directly with customers and employees.

NICE, a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center and beyond, is unveiling a new, end-to-end automation solution for customer service-the CXone ...

Stravito, the AI-powered knowledge management solution that enables teams in global organizations to extract and use insights for critical decision-making, is debuting several new enhancements for its ...

Delia Lazarescu, Tech Unicorn & Technical Consultant, Google, believes that the future of KM will involve knowledge shifting from human readable to AI-digestible. Knowledge will be optimized for AI ...

Gain, the leader in AI knowledge management, is debuting eGain AI Agent for Contact Center, radically simplifying and improving the performance of agents in contact centers.

Ashu Roy, eGain CEO, began his keynote address at the KM & AI Summit by saying how excited he was about AI and KM.

Jonathan has been in the KM profession from the beginning. He started his career in 1987 as an information manager and researcher in the global financial services industry in London before spending 4 ...

Timothy Tiryaki, in his opening keynote at the KM & AI Summit, focused on AI as a transformative force and suggested a different mindset is necessary.

Brightspot, a leader in content management and orchestration, is announcing that its content management platform is now available through the AWS Marketplace for the U.S. Intelligence Community (ICMP) ...