More and more companies are now being impersonated, and even Amazon has seen a 33% increase in customer service impersonation ...

The absence of payment to cover costs incurred disproportionately impacts those on lower incomes, those with caring responsibilities and the self-employed, the Sinn Féin TD said ...

The chain, which has over 3,000 locations throughout the U.S. and Canada, has now held the top spot for customer satisfaction among quick-service restaurants for 11 consecutive years.

FARGO — The city of Fargo is eyeing cuts to spending on social programs and the number of advisory boards or committees, leaning toward relying on private organizations to assist community members.

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

A man says he lost over $1 million after a customer service scam led to a romance scam that culminated with the scammers meeting him in person.