Anthony Hill won a state tile at AT&T with Denton Ryan and a Big 12 title last year. Up next, Ohio State in Cotton Bowl and ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...