The Delhi High Court on Friday ruled that restaurants cannot impose a mandatory service charge on food bills, stating that ...

Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...

Kansspelautoriteit (KSA) has warned Noord Zuid Alliantie, the provider behind Lucky 7 Casino, for breaching requirements on ...

Navigating air travel can sometimes be stressful, but JetBlue's customer service aims to make your experience as smoot ...

Health insurance companies such as UnitedHealthcare and Florida Blue are increasingly leaning on generative artificial ...

AARP Executive Vice President and Chief Advocacy and Engagement Officer Nancy LeaMond issued the following statement on the implementation of customer service changes announced by the Social Security ...

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Dubai: The Dubai Health Authority (DHA) has launched a fully digital birth certificate issuance service, streamlining procedures to provide a seamless and efficient experience for residents while ...

which is English. Our goal is that in the case of the Dominican Republic, the second largest market for us Americans, the service in economic sectors lacks the skill, knowledge, and attention to ...

As we begin the new year in 2025, it’s paramount for companies to get an accurate assessment of exactly where they stand with the customer base that patronizes their products and/or service lines.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

But immigrant-rights groups and congressional Democrats warned that the order could alienate immigrants and make it harder for non-English speakers to get government services, fill out health care ...