Southwest Airlines has decided to trade in its friendly customer service for a scummy, fee-riddled experience that mirrors its competitors.

Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could ...

Frontier Airlines targets disappointed Southwest customers with new promotion offering free bags, seat selection and no ...

Fintel reports that on March 20, 2025, Melius Research upgraded their outlook for Southwest Airlines (NYSE:LUV) from Sell to ...

Southwest Airlines was historically one of America's big success stories. Founded in 1967 by Herbert Kelleher and Rollin King, the airline originally flew solely within Texas, flying Boeing 737-200s.

and award-winning Customer Service only they can provide." News of the changes quickly spilled on social media; triggering plenty of reactions from Southwest Airline customers. "Southwest ...

Frontier Airlines unveiled sweeping changes to its product and customer service offerings, a shift the low-cost ... The change comes on the heels of Southwest Airlines revealing that it would no ...

When Southwest Airlines announced significant customer service changes in July 2024, including the end of its open seating policy, it said bags would still fly free. That's no longer true for all ...

Just days after Southwest Airlines disappointed some of its customers by ending its “Two bags fly free” policy, rival ...

When Southwest Airlines announced significant customer service changes in July 2024, including the end of its open seating policy, it said bags would still fly free. That's no longer true for all ...