The hospital system partnered with Uber Health in November 2023, using $25 million in state funding, to get free rides to ...

Patient experience leader Jennifer Carron explains why healthcare lags in customer experience and how real-time feedback is ...

One of Australia’s largest private health insurers says its investments in artificial intelligence have saved it $22m and ...

A delivery driver has been praised for saving the life of a customer who was found unconscious. Leandro Pinto Dantas, from an ...

As a customer dropped off some shirts to be cleaned and pressed at Gilpin Dry Cleaners downtown, co-owner Larry Goddard shrugged his shoulders. "You know, I can't exactly tell you when you're going to ...

Healthcare institutions must take responsibility for proper risk assessments followed by diligent policy implementation.

Nigeria’s power sector, electronic commerce and real estate have emerged lowest in customer service index released by the ...

Nigeria's Customer Satisfaction Index rose to 67 per cent in 2024, marking a steady improvement from 61 per cent in 2023, according to the newly released State of Customer Service in Nigeria Report ...

A delegation led by former Vice Minister of the National Health Commission of China, Cui Li, officially handed over the equipment at a ceremony held at the hospital premises in Minbhawan today.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...