Uganda Breweries rolls out Diageo Bar Academy Training Program to elevate hospitality sector standards Kampala,Uganda | THE ...
Zomato has recently laid off around 600 employees from its customer service training initiative, the Zomato Associate ...
Zomato laid of 500 employees across Gurugram and Hyderabad hired under ZAAP program based on vague reasons. AI automation ...
Zomato has dismissed 500 employees from its customer service training program, ZAAP, due to a slowdown in the food delivery ...
Employees said reasons for termination were often vague — including minor attendance lapses, past customer interactions, or ...
It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...
AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.
Access ARM Pensions has reinforced its commitment to deepening customer engagement and improving service efficiency as it navigates ...
As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...
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