The best place to start, especially for information about your flight or to change a reservation, is the Air Canada customer service phone number: 888-247-2262 for those in the U.S. and Canada.

An Air Canada customer who says she was charged twice for a round trip to the Philippines says the airline has now promised to refund her over $5,000. SKIP TO MAIN CONTENT In the news ...

An Air Canada flight was canceled last week following an explosive verbal dispute between a flight attendant and a passenger, according to reports. The incident took place Friday on a flight from ...

‘This is insane’: Customer has to keep feet up for 9.5-hour flight after toilet overflows. She can’t believe Air Canada’s response ‘I never wanna fly with you again.’ ...

I’m hoping you can help me. Last November, my husband and I purchased round-trip tickets on Air Canada from Washington, D.C., to Tel Aviv, Israel, to visit our family for this Passover holiday ...

However, Air Canada agreed to review the Rehels’ case and, on a good-will basis, refunded the full outstanding amount of their fares in the form of a flight credit after Global News brought the ...

The chatbot provided inaccurate information, encouraging Moffatt to book a flight immediately and then request a refund within 90 days. In reality, Air Canada's policy explicitly stated that the ...

That information was incorrect; Air Canada’s policy, available on its website, is to provide bereavement discounts if the customer applies in advance. After Air Canada refused to provide the ...

Air Canada is contesting in court an order by the Canadian Transportation Agency to pay a couple $2,079 for delayed luggage. Critics argue the agency's complaints system needs to change so ...