"It definitely reignited just a sense of why I do the job, and my love for the job," said 911 operator Alyssa Eichholtz ...

The county has encrypted all police 911 communications, which means the public cannot hear them through police scanners. It’s ...

SOUTH BEND — The title of interim director for Cait Ochoa at the Pacific County 911 Dispatch 911 Center (PacCom) has officially changed. After being impressed with her work ethic, the agency's ...

Hancock County 911 dispatcher Alyssa Eichholtz helps deliver a baby, marking a rare and positive milestone in her career.

A long-time Fayette County 911 dispatcher and supervisor has put her experiences to paper, becoming a published writer. Local ...

They answer more calls than you can imagine An estimated 240 million calls are made to 911 in the United States each year.

Columbiana County will switch over to upgraded equipment and software from Solecom for the new next generation 911 system on Jan. 22, with the state shouldering most of the cost. Columbiana County ...

LISBON — Columbiana County will switch over to upgraded equipment and software from Solecom for the new next generation 911 system on Jan. 22, with the state shouldering most of the cost. Columbiana ...

Columbiana County will switch over to upgraded equipment and software from Solecom for the new next generation 911 system on Jan. 22, with the state shouldering most of the cost. Columbiana County ...

HARRISON COUNTY, Ohio — Commissioners in Harrison County announced a new program where they're working with EMA to improve the 911 dispatch centers. In 2015, Harrison County was selected to be ...

DISPATCHERS ARE THE FIRST POINT OF CONTACT IN EMERGENCY SITUATIONS. THE WORK THEY DO ON THE OTHER END OF A CALL, WHEN YOU MAKE AN EMERGENCY PHONE CALL, CAN DICTATE HOW THAT SITUATION UNFOLDS.