The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

ST. LOUIS — Two big job fairs are set for Thursday, Jan. 9. The first is the St. Louis Regional Hiring Fair at Northwest ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

AT&T Stadium and Cotton Bowl Classic officials say they are monitoring weather reports leading up to the Jan. 10 game between ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

The Ohio State Buckeyes are getting ready to take on the Texas Longhorns in the Cotton Bowl from AT&T Stadium. It’s a venue ...

AT&T’s return-to-office mandate faces challenges, with employees encountering overcrowded parking lots, desk shortages and ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...