From booking to boarding and cabin cleanliness to customer service, Ryanair, British Airways and Wizz air have much to learn ...

In addition to two major crashes, airlines point to the uncertain economic future, plummeting government travel and reductions to corporate travel.

Some airlines consistently rank among the best for consistency and customer satisfaction, while others provide a more robust range of flights to get to far-flung locales. Delta has long been a ...

Jet2 has once again been rated the UK’s best short-haul airline. It gets five stars for customer service. Thousands of passengers gave us their views on everything from cabin cleanliness and boarding, ...