People got brutally honest about the Southwest decision. This person said: "It's so interesting to watch companies purposely destroy their customer loyalty for no reason. Southwest was known for affordable, open seating, and free checked bags. Now they getting rid of all of it and just going to be another airline."

Amtrak is reminding travelers that train passengers can bring one personal item and two carry-on items for free after Southwest Airlines announced a change to its free baggage policy.

Travelers who claim to be loyal customers of Southwest are sounding off after the airline announced changes Tuesday to its popular passenger perk. The Texas-based carrier revealed several changes are being made in an effort to drive revenue growth and return to profitability shareholders expect,

Frequent flyers woke up to some turbulence on Tuesday morning. The iconic "Bags fly free" slogan for Southwest Airlines is being retired.

Southwest Airlines said Tuesday it will start charging most passengers for checked baggage, ending a longtime free-luggage policy that the company had touted as an important differentiator as recently as last fall.