Following a focus on developing key client relationships, a recent study identified that it lagged on differentiation and consideration compared to its UK competitors. Deloitte felt its reputation ...
McGinn, Kathleen L., Deborah M. Kolb, and Cailin B. Hammer. "Cathy Benko: WINning at Deloitte (A)." Harvard Business School Case 907-026, September 2006. (Revised ...