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‘Frozen in time’: North Carolina auditor releases new DMV audits
On Friday, Channel 9 reported that the state auditor released preliminary results in June that said staffing for the DMV is insufficient to meet the needs of North Carolinians. The officer suggested more drivers license examiners need to be hired to reduce wait times.
A Mobile ID is the digital equivalent of a physical driver’s license. It's already in use in more than a dozen states. The North Carolina Division of Motor Vehicles said it is currently exploring how ...
According to the DMV audit, almost 14% of customers spent more than 2.5 hours at the DMV this year. That's an 79% increase ...
The North Carolina Office of the State Auditor has released two in-depth audits highlighting significant operational and structural issues within the state’s Division of Motor Vehicles.
NORTH CAROLINA, USA — Today, North Carolina’s State Auditor, Dave Boliek, released a report showing average DMV visit times have climbed to 1 hour and 15 minutes—up 15% since 2019. And that doesn’t ...
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North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.
The N.C. Office of the State Auditor released its look into the Division of Motor Vehicles. It found that wait times have ...
Dave Boliek makes dozens of recommendations, including giving the Division of Motor Vehicles more autonomy over its operations and budget.
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